achieved ITIL V3 Expert Status as one of the first in Europe (APMGroup)
To all my Customers: I´m currently salaried at BMC Software as Project Manager Global Services - but i´m still doing this freelance business (netinhabitant*net) in a shortend way so far.
so in any case: i´m available foryou.
ITIL® Refresh (V3)
The new version of ITIL® - ITIL V3
including following new 5 books (publication 05/2007):
Service Strategies Service Design Service Transition
IT Service Management Consulting | ITIL Foundation and ITIL Service Manager Trainings (EXIN) | IT Project Management (PMBOK, PMI, ..) | Professional IT Services (Web Application, Web Services, Content Management Systems, Collaboration Systems)